Kimo Hemmes

Education Director

Class of 1990




By HanHa Youn



Kimo Hemmes currently works for The Joint Com-mission, an independent, not-for-profit organization that evaluates and accredits more than 15,000 health care organizations and programs in the United States. In his role as DIVACO Education Director (Education Director for the Division of Accreditation and Certification Operations) he plans and coordinates a new hire curriculum, certification examination process, distance education program, and the annual conference for Joint Commission field representatives (i.e., Surveyors, Reviewers, and Life Safety Code Specialists). His job primarily involves project management and training assessment, design, development, implementation, and evaluation activities. He supervises a staff of three people. 

To be successful in his job, he finds that he must continually monitor the performance of field representatives as well as changes in company operations, identify where knowledge or performance gaps exist, and work to identify what performance support systems, tools and training programs need to be developed to help field representatives to be successful in their respective roles. This involves staying in touch with the leadership and subject experts at his company as well as the field representatives for which training products are prepared. He then leads his staff and other constituents to develop a training plan and to design, develop, produce, disseminate, and evaluate the results of their work.

A person would enjoy this job if they like helping others to do their job better. People with a performance improvement mindset, who enjoy collaborating with others to accomplish tasks, who have good analysis and design skills, who are organized and goal-oriented, and who thrive on challenging and fast-paced work, would find a job in the field of instructional design very rewarding.

Kimo enjoys the work that he does because he strongly believes in the mission of The Joint Commission, which is to improve the quality and safety of healthcare in the United States. Other reasons why he likes his job is because he works with a great group of people, he tackles new challenges each week, he takes pride in the work that his team produces, and it feels good to meet the needs of others.

Kimo says that he didnít choose a career in the field of instructional design so much as it chose him. After graduating from Waiakea High School in 1990, he attended Central College in Pella, Iowa, where he earned his B.A. in Communications, and graduate school at Ithaca College in Ithaca, NY, where he earned an M.S. in Corporate Communication.  He liked the communication field but wasnít sure of what type of job to pursue. He took advantage of the first opportunity available, which was an instructional design internship with Arthur Andersen, in their Tax, Legal, and Business Advisory education division.  He was hired full-time at the conclusion of his internship and ultimately assumed a position as Instructional Design Manager and project manager for the firmís Global Management Partner Development Program.  

Kimo thoroughly enjoyed his high school experience which included his friends and participating in cross-country, soccer, and track. He found the teachers to be very supportive not only academically but also in helping guide his maturity.

To prepare for a career in the instructional design field it is important to have a solid foundation in communication theory and learning theory and it is essential to learn instructional design methodologies. Other courses that would be useful include technical writing, journalism, public speaking, and facilitation. It is important to have some exposure to multimedia development including video and audio production and website development.

Kimo, his wife Shannon, and their boys Case and Cole, live about 20 miles west of Chicago in Batavia, Illinois. Shannon is a 2nd grade teacher and the boys are in elementary school. Aside from his work and family activities Kimo enjoys playing in a soccer league and spending as much time outdoors as possible. Kimoís parents and some of his best friends are still in Hawaii, so he and his family try to return to Hawaii as often as possible.