Frequently Asked Questions
1) What should I know before contacting
Webmasters' Team will only respond to email regarding (a) Technical
Difficulties (b) Special Requests To Post Information (c) Questions
Regarding Information Currently Posted On the Web Site (d) Constructive
Criticism Or Praise With The Intent Of Aiding The Webmasters. Hate
mail will be ignored. For all other purposes, please refer to the
who wish to contact faculty members, please refer to the Contacting
Faculty web page.
Webmasters' Team will NOT respond to students who request alumni contact
information. The Webmasters' Team does not function as an information
questions regarding transcripts, applications for employment, etc
should be directed to the main office. See the Contact Information
What is the address / telephone / fax number of the school?
155 W. Kawili Street
Hilo, HI 96720
Click here for staff directory
How do I interpret a classroom number (example Z-103)? How do I find
my way around campus?
of the buildings are assigned a letter of the alphabet. The first
number following the letter designates the floor level; 1 for the
first floor, 2 for the second floor, and 3 for the third floor. Portable
classrooms are designated as PC or P. For a virtual tour of the campus,
What classes are available for my child to take?
refer to the Course Catalog.
In what activities can my child participate?
refer to the Student Government and Activities pages.
I want to support the athletic teams. When do they play?
a complete listing of schedules by sports, go to the Athletics page.
How do I contact my child's counselor?
the main counselor number at (808) 974-4833.
What should I do to prepare for an emergency that occurs while my child
is at school?
are several things the school recommends you do:
an emergency card and emergency treatment card with the school. If
any of the information changes, please inform the school.
Listen for announcements of school closings to be broadcast on TV
or radio. Or, you can call the Hawaii District office at 974-6602
or the Civil Defense Office for information.
Let your child know where you will be and the telephone number where
you can be reached during the day.
Create emergency pick up/drop off plans with trusted friends or relatives.
Do not expect your teen driver to be fully responsible for family
members in times of emergency. The adult is in charge. Make clear
your expectations and emergency plans.
During the cold and rainy season, reinforce proper eating, sleeping,
and dressing habits with your children. As flu and cold viruses spread,
students need to be healthy, resistant, and resilient so absences
Go to the 'Start' menu, and select 'Control Panels' from the 'Settings'
menu. Double click on 'Display' from the window that opens. Select
the 'Settings' tab. Find the area marked 'Desktop Area'. Slide the
lever to your preferred resolution and then click 'Apply'.
Control Strip - Open the control strip. Click on the icon displaying
a monitor with gray and white dots. Select desired resolution. Resize
Apple Menu - Go to the 'Apple' menu, and select 'Monitor and Sound'
from the 'Control Panels' menu. Select desired screen resolution.
Resize is automatic.
versions of each operating system may have different procedures. Please
check your user manual for specifics.
Why isn't the website being displayed properly?
website looks best using Mozilla Firefox and Google Chrome. If
you are using Internet Explorer, try making the browser's font
size smaller. To do this, click on View at the menu bar. Then
click on text size and select smaller.